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About Us

Lettings Waltham Forest (LWF) is Waltham Forest Council’s very own multi-award-winning in-house lettings agency. LWF has been creating, supporting, and sustaining tenancies in the private sector since 2012 and has developed a reputation for a cost-effective and considered approach, coupled with a vision for ‘hassle-free’ lettings.

Our latest product, the ‘Market Rent Product’, launched in October 2016. The principal aim of this scheme is to help keyworkers access suitable accommodation in or close to the London Borough of Waltham Forest. The Market Rent Product offers services much like your high street agent but with the added peace of mind of working with the council. We provide our landlords with current market valuations and pay market rents on all our properties. All property types and sizes are accepted, starting from single rooms up to larger properties and developments.

We aim to provide decent accommodation for keyworkers who provide essential services in the borough. We believe that people who make such important contributions to the Waltham Forest community deserve secure, quality accommodation that they can afford.

Being a council-owned letting agency means that we are committed to offering a secure, transparent, and supportive rental experience for both landlords and tenants. With years of experience in the property market, we understand the unique needs of both landlords and tenants, ensuring a seamless and satisfying experience for all parties involved.

LWF’s mission is to provide and maintain decent, high-quality accommodation for the benefit of landlords and tenants in Waltham Forest. We are dedicated to providing excellent tenancy management, protecting your property, and ensuring you have a guaranteed regular rental income.

Our range of services enables you to be in control of how much involvement you want in the management of your property. Our full property management service takes the stress out of being a landlord; we take care of everything for you, from routine maintenance to tenant management. We handle all aspects of property care with utmost professionalism.

This Landlord Lettings Guide will provide a little guidance from us to get you started and help you through the rental process. It has all the information you need to know about letting your property.

We welcome you to Lettings Waltham Forest – providing the best council-owned local lettings and management service.

Why choose us?

We understand that letting your property can be complicated in an ever-changing market. Changes in the legal requirements for landlords and fluctuations in the rental market can be a burden for landlords. Our services are designed to match the needs of landlords, depending on how involved you want to be in the management of your property.

We offer advice and support to landlords throughout the duration of the tenancy, and as we are part of the local authority, we can make sure you are the first to know about any updates to legislation. This ensures that all properties meet local housing standards and legal requirements, reducing the risk of non-compliance issues.

Our mission is to offer a comprehensive and personalised letting service that caters to the diverse community of Waltham Forest. We aim to build lasting relationships based on trust, integrity, and excellence, ensuring that every client feels valued and well-supported throughout their property journey.

With a deep understanding of the Waltham Forest area, its neighbourhoods, its community dynamics, and most importantly the property market, we can provide accurate valuations, market insights, and strategic advice to help landlords maximise their investment returns.

Our services are very competitive with no hidden fees, and we also have the benefit of offering additional support services, such as grants for property improvements and advice on energy efficiency.

We are proud to be part of the Waltham Forest community and are committed to contributing positively to the area’s growth and development. We also benefit from having a wider marketing reach through council networks and partnerships, helping to quickly find suitable tenants.

LWF has won multiple awards and has been recognised for the service we provide to landlords and tenants. In 2014, Lettings Waltham Forest was honoured to win the National Federation of ALMO’s ‘Improving the Private Sector Offer’ award. In 2024, Lettings Waltham Forest were the British Property Awards 2023-2024 Gold Winner for Letting Agent in E17 for providing an outstanding level of customer service.

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