Is Lettings Waltham Forest part of Waltham Forest Council?
Yes, Lettings Waltham Forest is Waltham Forest Council’s letting agency and is a service provided by the local government to manage rental properties for private landlords.
Who can use your services?
Both landlords and tenants. Any landlord that has a private property to rent out and any tenant looking for private accommodation can use our services.
Do you pay market rent?
Yes, all rents are paid at market rates. We will provide you with an accurate market appraisal before marketing your property. Once we have agreed on a rate you are happy with, we will proceed to find you a suitable tenant.
What type of tenant can I expect?
Keyworkers are prioritised for all of our properties, so we aim to offer it to them first. If we are unable to find a keyworker, then we will find another professional tenant who meets the minimum requirements.
What certificates do I need to let my property?
You will need to obtain a Gas Safe certificate (if your property has gas), an Electrical Installation Condition Report (EICR), and an Energy Performance Certificate (EPC).
Do I need a property licence?
You need to obtain the appropriate licence to let your property out, unless you are opting for our Full Management Service, in which case you will be exempt (you are still obliged to meet all obligations and conditions required as part of a property licence).
Do you offer rent protection?
Yes, all properties rented under our Full Management Service come with a free zero-excess rent guarantee insurance policy.
How do you look after repairs/maintenance to my property?
When a repair request comes in, we will inform you straight away. You have the option of choosing to fix it yourself or use one of our in-house contractors. If you choose our in-house contractors, we will obtain a quotation for you before proceeding with any works. Repairs invoices can be deducted from the monthly rent paid to you for convenience.
What happens if a tenant causes damage to my property?
We take a security deposit equivalent to one month's rent at the start of the tenancy, which is protected with the Deposit Protection Service (DPS). Any damages will be deducted from and limited to this deposit. However, fair wear and tear needs to be allowed for.
How can I get in touch with Lettings Waltham Forest?
You can call us on 0208 496 4865 or email [email protected].